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911 dispatch
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Law Enforcement Technology February 2014 www.officer.com
L AW
ENFORCEMENT
TECHNOLOGY
F E B R U A R Y 2 0 1 4 V O L U M E 4 1 N O . 2
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LAW ENFORCEMENT TECHNOLOGY (ISSN 0747-3680 print and ISSN 1948-5689 online) is published Monthly by Cygnus Business Media, 1233 Janesville Ave., Fort Atkinson, WI 53538. Periodicals Class postage paid at Fort Atkinson, WI, and additional mailing
offices. POSTMASTER: Send address changes to Law Enforcement Technology, P.O. Box 3257, Northbrook, IL 60065-3257. Printed in U.S.A. Canada Post PM40612608. Canada Post Address: Law Enforcement Technology, P.O. Box 25542, London, ON N6C 6B2.
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Cover Profle
We will be the blueprint
Detroit's Chief of Police James E. Craig talks about the city's
comeback despite high crime and fnancial troubles
Public Safety
6 Mini giants
Non-traditional Public Safety Answering Points:
Where are they and who exactly do they serve?
Communications
32 Troubles with text to 911
Auto correct embarrassments. SHOUTY CAPITALS. Cyber-
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11 Directions for new
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Leadership
23 The sad incidence of
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26 How quick is your draw?
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