Law Enforcement Technology

JUL 2014

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26 Law Enforcement Technology July 2014 www.officer.com A Lansing woman's 911 call was punctuated by screams as her ex- husband brutally stabbed her to death. The police were unable to pinpoint the location of the call until after she was dead. Denise Murray was forced to wait seven minutes and make three separate 911 calls from her cellular phone before help was dispatched after her daughter was impaled by a three-foot steel rod that had crashed through their windshield. Murray was forced to exit the interstate and find a major intersection in order to give the dispatchers her location. While a frantic Murray waited for emergency help for her injured daughter, confused dispatchers asked where she was 23 times. Mary Thomas dialed 911 while having a stroke. The call was taken by FDNY dispatcher and EMT Joann Hilman-Payne, who initially dispatched rescue workers to an East 71st street address. Thomas was not at that loca- tion. Because Thomas was experiencing a stroke her speech was slurred and she was unable to communicate her loca- tion. According to the New York Post, Hilman-Payne was on the phone with Thomas for nearly eight hours before being located. She died the following day. Left to die The race is on to improve wireless 911 location information Michelle Perin LET_26-30_LeftToDie0714.indd 26 6/25/14 12:00 PM

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