Law Enforcement Technology

MAR 2017

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Page 18 of 45 MARCH 2017 LAW ENFORCEMENT TECHNOLOGY 17 savvy and everyone wants technology," Plunkett states. "Everybody has had a smartphone. As the software evolves, I think being able to let officers use iPads or tablets of some sort will make it even more mobile." RWS continues to expand in application. "The investment in keep- ing your employees happy, staying up with technology and attracting people to your agency with technology advances like that is super important," he explains. Integrated systems Newer RWS integrates with a number of other systems, including records man- agement systems (RMS). This integra- tion allows for complicated report gen- erating and advanced searching. "A good field reporting system will tie together your CAD system, so the officers will be able to pull information from the CAD call, and use that information to fill it out," Pugh says. "They're going to be able to start off that property and evi- dence process for the evidence techni- cian and then the information is going to be standardized for the investigators so the investigators will know exactly what is going to be in that report." Another integrated benefit is the ability to send the report remotely to the supervisor for review. "The officer can send the report, scan and send documents, collect evidence and add those elements," states White. "All of those items are reviewed by the supervisor to make sure that the report is thorough and can be presented in court or to investigations for further follow-up." As it evolves, RWS will also be able to integrate a log of radio com- munication and video from body worn cameras. These integrated systems will also increase officer safety. "Whenever you search for someone in our system, officer safety concerns are highlighted immediately," explains Scott Crouch, CEO, Mark43. "Having that information at the fingertips of first responders is going to increase their safety pretty dra- matically." Mark43 currently serves 40 agencies across the metro-Washington D.C. area and is working with the South Bay Regional Public Communications Authority (RCC) in Hawthorne (CA) to upgrade its system, which serves five South Bay police departments. Integrated systems bring together all the information officers need. "I think that the future of law enforcement software itself will be one single platform for all of those," explains Crouch. Everything from CAD to evidence systems to detective case management should be a seamless extension of your records system. "That's really what we try to build because all of that information should flow between the platforms," he states. Integrated jurisdictions Integrated systems are not the only integration RWS lends itself too. Like Washington D.C. and RCC, multiple jurisdictions are sharing software. "RWS by pure virtue of the fact that it is capturing information into databases allows for the sharing of data between jurisdictions," says White. Crouch explains how sharing between agen- cies, in particular with a cloud-based RWS makes even more sense due to the nature of American policing. "America has more than 17,000 police depart- ments which is really pretty different than most foreign countries. With our number of police forces we need a cloud-based system that allows juris- dictions to share information." Both Amazon and Microsoft now have CJIS- compliant cloud systems. "I think that is really going to drive sharing of informa- tion," Crouch says. Cost is also a benefit to sharing. "Not only does it make implementation easier but it brings cost down in some cases," explains Crouch. Pugh agrees, "Nowadays, it's almost uncommon for a single agency to be buying a system. It's most often a multi- agency, multi-jurisdictional purchase." Continued efficiency Arguably the largest benefit to RWS is that it keeps officers out of the station and in the field. Officers respond from street corners in their beat rather than the station. As RWS evolved, standard- ization, auto-fill boxes and ease of use has increased efficiency even more. "If you start typing in something that's familiar to the computer, it may self- populate," Plunkett says. "It does cut down on time, especially like using the

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